JELD-WEN Europe Ltd is committed to protecting and respecting your privacy.
This policy and any other documents referred to on it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
“We” includes JELD-WEN Holding, Inc., JELD-WEN Europe, JELD-WEN Türen GmbH, JELD-WEN Sverige AB, JELD-WEN Deutschland GmbH & Co. KG, JELD-WEN Suomi Oy, JELD-WEN UK Limited, JELD-WEN France SAS, JELD-WEN Danmark A/S, JELD-WEN Norge AS JELD-WEN Schweiz AG, Mattiovi Oy, Domoferm GmbH & Co KG, BOS GmbH, BBE Domoferm GmbH, HSE spol s.r.o, Domoferm Export GmbH and their subsidiaries
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
We will not pass your details to any 3rd parties without your permission, except where it is required to fulfil your requirements.
Further information on how your data is held and processed can be obtained by contacting the JELD-WEN Regional Privacy Officer,DataProtectionJW@jeldwen.com.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration, to report aggregate information to our advertisers and affiliates and to audit the use of our site. This is statistical data about our users’ browsing actions and patterns, and does not normally identify any individual. We can and will use IP addresses to identify you when we feel it is necessary to enforce compliance with our website or to protect our service, site, customers or others.
On this site we use various tools to measure and analyse information on visits to the site. To that effect we use your IP address (a series of numbers that identifies a computer on the internet) to collect, among other things, internet traffic data and data regarding your browser type and computer. We will not use the data to identify you personally.
WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We may disclose your personal information to third parties:
We will only process your personal data for marketing purposes where you have explicitly consented to that. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at DataProtectionJW@jeldwen.com
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
Applicable data protection legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with that legislation. Any access request may be subject to a fee, as specified in the relevant legislation, to meet our costs in providing you with details of the information we hold about you.
CHILD USE OF SITES
Our websites are not intended for use by children under 18 years of age. Furthermore, it is not our intention to extend promotional offers to children. Should this occur in error, we will take immediate action, upon notification of the child’s age, to modify our records and eliminate the chance for future offers of this nature.
Disabling Cookies may cause this website to not function correctly and you may not be able to access certain areas.
JELD-WEN and its group of Companies (“JELD-WEN”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe business experience.
If you are in the European Union, the respective JELD-WEN subsidiary or affiliate that manages the website will be the data controller or data processor responsible for the collection, processing and use of your personal information, including Cookies. JELD-WEN Europe Limited is the Representative Controller of JELD-WEN in Europe. The Information Commissioners Office (The ICO) in the United Kingdom is JELD-WEN’s nominated Leading Supervisory Authority in Europe.
When you use our site we will store Cookies on your computer in order to facilitate and customize your use of our site. Our Cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our site. The Cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You are always free to decline our Cookies if your browser permits, but some parts of our site may not work properly in that case.
We also use “Flash Cookies”. These are a type of Cookies which is collected via Adobe Flash media player – a piece of software which you probably have on your computer to help you watch online videos and listen to podcasts. Have a look at if you want to control Flash Cookies on your computer. If you use the Firefox browser, you can also get an add-on to detect and delete Flash Cookies.
Visitors to our sites use different web browsers and different computers. To make your visits as easy as possible with the technology you use, we automatically keep track of the type of browser (e.g., Internet Explorer) and operating system (e.g., Windows, Mac) used by a visitor, and the domain name of the visitor’s Internet service provider. We also track the total number of visitors to our site in an aggregate form to allow us to update and improve our sites. This data tells us if more visitors prefer certain features or areas to others, which helps us keep our site fresh and interesting to the majority of our visitors.
We use Cookie technology and IP addresses to obtain information from online visitors, and also to provide registered visitors with the best possible personalised online experience.
Cookie technology helps us deliver content tailored to a visitor’s interests, and allows us to make ordering products and offering other functions at our sites easier for our visitors. Where appropriate under our disclosed practices and policies, we may associate personal information with a Cookie file in such instances.
We work with third party companies in maintaining and improving our websites. We ensure that any company which works with us and collects personal data complies with strict data protection standards. Here are some examples:
We use Google Analytics to better understand how our customers navigate to and through our websites, how long users spend visiting our content items and how often they return to visit our websites. Google Analytics also helps us track the effectiveness of the money we spend on our digital marketing campaigns.
We use JQuery and JQueryUI to control appearance of the site and also provide you a means to control the Cookies we use.
The Cookies used by us are based on the International Chamber of Commerce guide for Cookie categories: Strictly Necessary, Performance, Functionality, and Targeting.
‚Strictly Necessary’ Cookies let you move around the website and use essential features like secure areas, shopping baskets and online billing. These Cookies do not gather any information about you that could be used for marketing or remembering where you’ve been on the internet. We use these Strictly Necessary Cookies to:
Cookies we have defined as ‚Strictly Necessary’ Cookies will NOT be used to:
‚Performance’ Cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These Cookies do not collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users, and measure how effective our advertising is. We use Performance Cookies to:
Cookies we have defined as ‚Performance’ Cookies will NOT be used to:
‚Functionality’ Cookies are used to provide services or to remember settings to improve your visit. We use ‚Functionality’ Cookies to:
Cookies defined as ‚Functionality’ will NOT be used to
‚Targeting’ Cookies are linked to services provided by third parties, such as ‚Like’ buttons and ‚Share’ buttons. The third party provides these services in return for recognising that you have visited our website. We use ‚Targeting’ Cookies to:
Some of our Web pages and e-mail updates may contain electronic images called Web beacons, sometimes known as one pixel GIFs, clear GIFs or pixel tags. On sites, these allow us to count visitors who have viewed our pages. In promotional e-mail messages/newsletters, they allow us to count how many subscribers have read them. Web beacons allow us to develop statistical information about the activities and features that most interest our consumers for the purpose of providing more personalised content. They are not used to access your personal information without your consent.
Setting your browser to reject Cookies
If you don’t want Cookies, you can set your computer to warn you each time a Cookie is being sent or turn off all cookies through your browser (e.g., Internet Explorer or Firefox). Check your browser HELP menu to learn the correct way to change or update your Cookies.
Alternatively, you may wish to visit the relevant browser support website which will contain comprehensive information on how to do this for their browser. You will also find details on how to delete Cookies from your computer as well as more general information about Cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. Please be aware that restricting Cookies may impact on the functionality of JELD-WEN websites or applications.
We do not support “Do Not Track” browser settings and do not currently participate in any Do Not Track frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your personal information.
We may update this Policy from time to time, so please visit this page periodically and review this Policy for changes. Your continued use of our websites, applications or services following the posting of changes will mean that you accept the changed terms.
You can also send your questions via normal post to the local JELD-WEN subsidiary, as per the ‘Contact Us’ section on www.JELD-WEN.com.
If there is any conflict between the English version of this Policy and a version translated in another language, the English version controls.
This Policy has been reviewed and Last Updated: 26 April 2018.